Our Terms and Conditions 

 

Terms and Conditions for the Purchase of Online Courses 

These Terms & Conditions apply to the sale of any Online Courses. Please read these terms and  conditions carefully before purchasing or signing up for an Online Course. 

These terms and conditions are a contract between you (the individual purchasing / signing up to the Online Course) and Caroline Tatham Art. 

All online courses are provided by Caroline Tatham under the brand name “Caroline Tatham Art”,  Gossington Hall, Gossington, Gloucestershire, GL2 7DN. 

You may contact us on [email protected] and/or +44 1453 899018. 

 

1. Purchasing an Online Course 

1.1. Online Courses are available to purchase directly via the website or you can contact us via  email or telephone. 

1.2. The person making the booking must be at least 18 years old and by signing up to the  course accepts the terms and conditions. Caroline Tatham Art states that by making a booking  you have read the terms and conditions. You are also responsible for the accuracy of your  personal details. 

1.3. You must make full payment at the time of booking. Caroline Tatham Art does not accept  deposit or partial payments or instalment payments. 

1.4. For bookings via the website payment is completed via card, PayPal or by stating a valid gift  voucher number. 

1.5. Bank transfer payments will need to be arranged with us directly by email or over the  telephone. 

1.6. Once Caroline Tatham Art has received your payment for the course we will email you a  confirmation of your booking with practical details. If you do not receive an email - please allow  up to 5 working days for funds to clear – then contact us by email or telephone. 

1.7. Bookings made using an “all access pass” purchased from one of Caroline Tatham Art’s  affiliates are subject to the same Terms & Conditions as if the online course had been purchased  directly from Caroline Tatham Art.  

 

2. Cancellation, Refunds and Transferral 

2.1 Cooling-off period: if you wish to cancel your Online Course booking for a full refund, you  have 14 days from the date of purchase / booking. 

2.2 Cancellations should be made in writing to: [email protected] 

2.3 Any Online Course provided by us under these terms and conditions is personal to you and  cannot be transferred or assigned to any other person.

 

3. Fees 

3.1. The Course Fees shall be as set out on the Online Booking Form or as told to you over the  telephone at the time you placed an order for them. Caroline Tatham Art reserves the right and  discretion to change our prices at any time and/or to amend any of the information contained in  the Online Course description. We also reserve the right to withdraw at any time Online Courses  advertised for sale on the Website and/or in any Brochure. Please check our website for up-to date prices and special offers before you book. 

3.2. All amounts are payable in Pounds Sterling. The prices quoted are inclusive of VAT. Any  currency conversion costs or other charges incurred in making a payment shall be borne by you,  and shall not be deductible from the amounts due to Caroline Tatham Art. 

3.3. Any drawing equipment and/or software used for any exercises or projects instructed is not  included in the purchasing price of the Online Course. Please refer to the website for a list of  recommended equipment and accompanying video explaining the equipment needs in further  detail. 

 

4.  Ownership and Intellectual Property Rights 

4.1. All Online Course Materials, whether on the Caroline Tatham Art website or on one of the  online platforms used to share course content (including but not limited to Dropbox, Vimeo,  Facebook, Pinterest and Instagram) are owned by Caroline Tatham Art. 

4.2. All intellectual property rights in all materials available from Caroline Tatham Art, including  the design, graphics and text of all handbooks and project files and the audio of all webinars and  video presentations, are owned by Caroline Tatham Art. 

4.3. When you are given access to the Online Course Materials in consideration of the Fees paid  by you, we grant you a non-exclusive, non-transferable licence to access the Online Course and  use the Course Materials content for the sole purpose of studying for the Online Course. The  licence granted is to use the Online Study Materials by an individual student only. 

4.4 No Caroline Tatham Art content may be copied, reproduced, uploaded, posted, displayed or  linked to in any way, in whole or in part, without prior written permission granted by Caroline  Tatham Art. Any such use is strictly prohibited. 

4.5 Permission to use artwork. Caroline Tatham Art may use student artwork posted in the Virtual  Classroom for promotional and/or educational purposes. The artwork may appear in  presentations, in printed publications, on our website, on social media or on all four. By  purchasing an Online Course and posting artwork in the virtual classroom, students agree to  grant to Caroline Tatham Art a perpetual royalty-free licence in respect of any course work  produced as part of the course. 

 

5. Data Protection 

5.1. The nature of the Services provided by us means that we will obtain, use and disclose  (together "Use") certain information about you ("Data"). This statement sets out the principles  governing our Use of Data. By purchasing the Online Course you agree to this Use. 

5.2. When you register with us you will need to provide certain Data such as your name and  contact details. We will store this Data and use it to contact you, provide you with details of the 

Online Course you have purchased and otherwise as required during the normal provision of the  course. 

5.3. We may also use the above Data, to aggregate user profiles and, unless you click on the  relevant button on the Booking Form, provide you with communications. We will not pass any  personal data onto anyone outside of Caroline Tatham Art. 

5.4. Our products may link to third party websites and we are not responsible for their data  policies or procedures or their content. 

5.5. Caroline Tatham Art endeavours to take all reasonable steps to protect your personal Data  including the use of encryption technology, but cannot guarantee the security of any Data you  disclose. You accept the inherent security implications of being and transacting on-line over the  internet and will not hold us responsible for any breach of security. 

5.6. If you wish to change or update the data we hold about you, please email  [email protected] or contact us on +44 1453 899018. 

 

6. Caroline Tatham Art Online Courses Commitment 

6.1. A description of the Online Courses together with the dates on which the Online Courses will  begin (if applicable) are available on our Website. We will provide the Online Courses with  reasonable care and skill in accordance with the description set out on the Website. 

6.2. Caroline Tatham Art has a commitment to help you get the most from your Online Course.  Our tutors are here to help you by giving you constructive feedback and advice via the virtual  classroom which you have access to for a set number of weeks as specified on the Website. 

6.3. The Caroline Tatham Art team will be happy to help you with any booking related queries. 6.4. Caroline Tatham Art operates an equal opportunities policy. 

 

7. Customer’s Obligations 

7.1 You agree to behave in a manner which is respectful to others. This includes verbal as well as  physical behaviour. You agree to use polite language towards other students on the course,  tutors and staff, including language used in person, online, in the virtual classroom, in email, in  phone messages or otherwise. We reserve the right to remove anyone who persists in anti-social  behaviour from the course with no refund of fees.  

7.2 If, at our request, you send certain specific submissions (for example project work) or without  a request from us you send creative ideas, suggestions, proposals, plans, or other materials,  whether online, in the virtual classroom, by email, by postal mail, or otherwise (collectively,  'comments'), you agree that we may, at any time, without restriction, edit, copy, publish,  distribute, translate and otherwise use in any medium any comments that you forward to us. We  are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay  compensation for any comments; or (3) to respond to any comments. 

7.3 We may, but have no obligation to, monitor, edit or remove content that we determine in our  sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic,  obscene or otherwise objectionable or violates any party’s intellectual property or these Terms &  Conditions.

7.4 You agree that your comments will not violate any right of any third-party, including  copyright, trademark, privacy, personality or other personal or proprietary right. You further  agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene  material, or contain any computer virus or other malware that could in any way affect the  operation of Caroline Tatham Art, its website, the Online Course or any related website. You may  not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead  us or third parties as to the origin of any comments. You are solely responsible for any comments  you make and their accuracy. We take no responsibility and assume no liability for any comments  posted by you or any third-party. 

 

8.Technical support and access 

8.1. If you are unable to access an Online Course, Caroline Tatham Art will use reasonable  endeavours to provide a solution where we have direct control over the system, software or  settings involved. If the issue lies with your hardware, systems, software or settings thereof,  Caroline Tatham Art may, in its discretion, provide assistance to you to help you resolve the issue  but we cannot guarantee that any assistance provided will resolve your issue. 

8.2. Caroline Tatham Art will use reasonable endeavours to make the Online Course available but  cannot guarantee uninterrupted, timely or error free availability or that defects will be corrected.  Caroline Tatham Art reserves the right to suspend access to the Website for the purpose of  scheduled or emergency maintenance, repairs or upgrades to improve the performance of  functionality of the Website. 

8.3. You accept and acknowledge that periods of downtime may be required in respect of the  information technology infrastructure connected to the Website and that technical assistance  may not be available during such periods of downtime. Further you accept that you will not have  a claim for breach of contract or otherwise in respect of such period of unavailability. 

8.4. You also accept and acknowledge that Caroline Tatham Art cannot be held responsible for  any delay or disruptions to your access to the Online Course as a result of such suspension or any  of the following: 

(a) the operation of the internet and the world wide web, including but not limited to viruses; 

(b) any firewall restrictions that have been placed on your network or the computer you are using  to access the Online Course; 

(c) failures of telecommunications links and equipment; 

(d) updated browser issues; or 

(e) periods of downtime on any of the external online platforms used to make Online Course  content available to you, including but not limited to Facebook, Dropbox, Vimeo, Instagram and  Pinterest. 

 

9. Disclaimer and liability 

9.1. The Online Courses are for training purposes only. Caroline Tatham Art will not accept any  responsibility to any party for the use of the Online Course or Course Materials for any purpose  other than training for educational purposes, including but not limited to, the giving of advice by  you to any third party.

9.2. We expect you to confirm that the Online Course you are purchasing will meet your needs.  We do not make any guarantee to you that you will obtain a particular result, professional  qualification or employment opportunity from your purchase and completion of any of our  Online Courses. 

9.3. No part of the Online Course shall be deemed to be, nor is it intended to be, nor should it be  taken to be, the provision of investment advice. 

9.4. All course content is provided in English. Caroline Tatham Art expects students to be  sufficiently proficient in English in order to complete the Online Course and cannot provide any  language support nor do we accept any liability for any losses, costs or expenses incurred by or  on behalf of a candidate in connection with a candidate’s insufficient language ability. 

9.5. Although Caroline Tatham Art aims to provide the Online Courses to the highest standards of  the industry, neither it, nor its trainers accept any liability for (i) any inaccuracy or misleading  information provided in the programmes or Course Materials and any reliance by Client on any  such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or  (iv) any indirect, special or consequential loss arising from any breach of the terms of this  Agreement. 

9.6. Caroline Tatham Art shall not be liable to you for any breach of its obligations or termination  under these terms and conditions arising from causes beyond its reasonable control, including,  but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes,  delay caused by transport disputes, failure to provide a course caused by a death in the trainer’s  family, illness of the trainer, Government edict or regulation, covid and pandemic reasons. 

9.7 Caroline Tatham Art is not responsible to you for any data that you lose either (a) as a result  of accessing the Online Course or the Online Study Materials; or (b) during completion of any  Online Course via the Website. It is your responsibility to ensure that you regularly save and  backup (i) all data which you hold on the computer from which you are accessing the Online  Course and the Online Study materials; and (ii) all data that you are inputting when completing  the Online Course (where applicable). 

9.8 You may incur charges to your internet service provider while you are accessing and/or  downloading the Course Materials. Charges may also be payable to third parties for use if the  software necessary to access and / or download the Course Materials. You are responsible for  paying any such charges. 

 

10. Complaints 

If at any time, you are unhappy with the Online Courses Service then please contact us  immediately at [email protected] and we will endeavour to respond as quickly as  possible but no more than 30 days following the receipt of your complaint. 

 

11. Changes to Terms and Conditions 

Caroline Tatham Art reserves the right to change any of these conditions at any time deemed  necessary to reflect current market and economic conditions. 

These terms and conditions and any dispute or claim arising out of and in connection with them  or their subject matter (including no contractual disputes or claims) shall be governed by and 

shall be construed in accordance with English Law and the Courts of England and Wales shall  have exclusive jurisdiction over any claim arising out of it. 

No failure or delay by the company in enforcing any of its rights under the Contract shall be  deemed to be a waiver of such right.